TechShop

Challenge

TechShop came to Black Antelope with a need for a brand new responsive e-commerce Drupal website to be designed and built. Their old CRM also needed to be migrated from ColdFusion to Drupal, and for the main website and CRM to share data via custom APIs. Not only was this needed for the US stores, but it also needed to be rolled out for the growing roster of international TechShop stores in France, Abu Dhabi and Japan.

Desktop Design

A desktop screenshot of the top portion of the TechShop city page

A desktop screenshot of the TechShop member project gallery

A desktop screenshot of the about section on a TechShop city page

A desktop screenshot of the full TechShop homepage

A desktop screenshot of a TechShop locations map

A screenshot of the class categories page

A screenshot of the TechShop equipment list page

A screenshot of the equipment reservation page

CRM

We designed, developed, and migrated content into a new custom CRM based on Drupal, to replace an aging custom ColdFusion CRM.

A desktop screenshot of the TechShop CRM

Information Architecture

The information architecture for the new site was reimagined from the ground up. A formal IA exploration phase at the beginning of the project helped us to optimally organize the site’s content, and to also identify areas of opportunity for new functionality.